Frequently Asked Questions
Here you can find answers to the most common questions.
Customer Information
When businesses need to complete a task, they often turn to either agencies or freelancers. Agencies can be expensive, and finding a dependable freelancer can be difficult. HOT-SKILLS addresses this issue by connecting you with a freelancer who can complete your task with high quality and at a lower cost than an agency.
The delivery time depends on the specific service you select and is negotiated on a case-by-case basis. For detailed information, please contact us via email.
If your order does not require additional clarification, we will find a suitable freelancer within 24 hours who will execute your task to the highest standard. Once the task is completed, you will receive a detailed report via email.
Absolutely! We provide a certificate of completion once the task is finished. You can request it by reaching out to us via email or through our messaging platform.
Information for Performers
We understand that talented professionals prefer to focus on their work rather than dealing with administrative tasks and extensive client communication. HOT-SKILLS handles all the routine details, allowing you to concentrate on delivering high-quality work.
We make every effort to gather comprehensive information from the client about the order. However, if you need more details, you can always request additional clarification.
You will receive payment once the task is completed and accepted by the client. The client pays in advance, and the funds are held in their personal account until the order is fulfilled.
You can decline an order without penalty before accepting it. However, if you withdraw from the task after starting it, your rating in the system will decrease, resulting in fewer future orders.
